• Stationery: Typically ships from my Freeport, Maine studio in 1–2 business days.
• In-stock jewelry: Typically ships from my Freeport, Maine studio in 1–2 business days.
• Made-to-order jewelry: Please allow 2 weeks for your piece to be made before shipping.
• Original art: Ships from my Freeport, Maine studio in 2–4 business days.
• Unframed reproduction prints: My fine art print partner creates each print and ships it directly to you. Printing and preparation typically take 2–4 business days before shipping.
• Framed prints: Please allow 5–12 business days for printing and framing before shipping.

These preparation times are in addition to delivery time.

Jewelry, stationery goods, and original artwork ship from my studio in Maine, USA. Archival reproduction prints are made to order by my fine art printing partners and ship directly from a printing studio selected according to the print ordered and its destination.

Prints up to and including 16 x 20 inches ship flat. Larger prints ship rolled.

If your order includes both studio-made pieces and reproduction prints, they will arrive in separate packages.

You’ll receive an order confirmation by email, followed by a shipping notification for each shipment. Tracking information will be included when available for your selected shipping service.

United States Shipping

Orders of $100 USD or more include complimentary standard shipping within the United States. Shipping for orders below $100 is calculated at checkout.

International Orders: Prints

My fine art printing partner has locations in Canada, Australia, and the UK. Where available, prints are produced and shipped within the destination country, helping reduce shipping costs and avoid import charges. Framed prints are currently available for delivery within the United States only.

Prints up to and including A4 ship flat. Larger prints ship rolled.

Shipping rates are calculated at checkout.

International Orders: Jewelry & Originals

Jewelry and original artwork ship from my Maine studio to Canada, Australia, and the UK. Available shipping options and rates are shown at checkout.

Delivery times vary by destination and shipping service, and customs processing may cause additional delays.

Unfortunately, due to the recent complexities of packaging requirements, I am not currently shipping to EU countries.

Duties & Taxes

Orders shipped across international borders may incur import duties, taxes, or carrier handling fees. Any import charges payable on delivery are the customer’s responsibility and are separate from the shipping charge paid at checkout.

For information about potential charges, please contact your local customs authority or postal service.

Questions About Your Delivery?

If you have a question about shipping or need help with a delivery, email me at hello@treelineandtide.com.

I hope you love your purchase — but if something isn't quite right, here's how returns work.

30-Day Returns 

Within 30 days of delivery, I accept returns on:

• open edition rolled or flat prints
  
• unopened washi tape

Non-Returnable Items

Because of the small batch nature of my work, I cannot accept returns for the following unless faulty:

• All jewelry
  
• Original artwork
• Limited edition prints
• Framed prints

Return Process

How to return something
Email hello@treelineandtide.com to start a return within 30 days of delivery.

Return Conditions

• Your item must be in the same condition you received it.
  
• Please re-package the item exactly as it arrived to minimize damage in transit.
  
• Buyers are responsible for return shipping costs — I recommend insuring your return, as I'm not responsible for packages lost in transit.
  

Returned items are reviewed on receipt and a refund will be issued to your original payment method within 5 business days once the item passes inspection. 

Damaged, defective, or wrong items

If anything arrives damaged, defective, or incorrect, let me know right away. Email me at hello@treelineandtide.com with photos and I'll make it right.